Tenshi-Do Martial Arts

Karate + Gymnastics = Ninjas!

Privacy Policy

Last Updated:

Tenshi-Do Martial Arts (“we”, “our”, or “us”) operates the website https://tenshido.com.au (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

We are committed to protecting your privacy and handling your personal information in a responsible manner.

Information You Provide to Us

When you voluntarily submit a contact form entry on our Website, we collect the following personal information:

  • First name (mandatory)
  • Last name (optional)
  • Email address (mandatory)
  • Phone number (mandatory)
  • Your message or inquiry (mandatory)

This information is collected so Tenshi-Do Martial Arts can respond effectively to your query.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically through third-party services:

  • B-Interactive: Our web-hosting provider logs traffic to the web-server for the purpose of monitoring and troubleshooting. Logs are automatically periodically rotated and flushed.
  • Cloudflare: We use Cloudflare for content delivery and caching, which may collect information about your visit including IP address, browser type, pages visited, and time spent on the Website, in accordance with Cloudflare’s Privacy Policy.
  • Google Maps: Our Website embeds Google Maps to display location information. Google may collect data about your interaction with these maps in accordance with Google’s Privacy Policy.
  • YouTube: We embed YouTube videos on our Website. YouTube may collect data about your viewing habits and device information in accordance with Google’s Privacy Policy.

Cookies and Tracking Technologies

Our Website and the third-party services we use may employ cookies and similar tracking technologies. You can control cookies through your browser settings.

Our marketing and promotional content, such as this website, displays photographs and videos produced during club activities, including images that may contain minors. As part of our enrolment process, students, or in the case of minors, a parent or guardian, provides consent for the use of photography or video produced during classes or events hosted by Tenshi-Do Martial Arts, that may contain footage of students. Consent provides that this media can be used for marketing and promotional purposes.

Your Rights Regarding Media:

  • Students, or a parent or guardian may withhold or withdraw permission for their image, or their children’s image, to be used by Tenshi-Do Martial Arts for marketing and promotional purposes, including for use on this website (tenshido.com.au)
  • We will endeavour not to use an image for marketing and promotional purposes, including for use on this Website (tenshido.com.au) in which a person is recognisable where permission has been withheld or withdrawn
  • You may request removal of images by contacting us using the details below

We use the personal information we collect for the following purposes:

  • To respond to your inquiries and contact form submissions
  • To communicate with you about our karate classes and services
  • To improve our Website and user experience
  • To comply with legal obligations
  • For marketing and promotional purposes (photographs and videos only, with appropriate consent)

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Third-party service providers who assist in operating our Website (B-Interactive, Cloudflare, Google Maps, YouTube)
  • Law enforcement or regulatory authorities when required by law
  • Other parties with your consent

Third-party services operate under their own privacy policies. We encourage you to review:

This Website implements advanced security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal requirements)
  • Withdraw consent for the use of photographs and videos containing your image or your child’s image
  • Make a complaint about how we handle your personal information

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy, wish to access or correct your personal information, request removal of images, or make a complaint, please contact us.

Contact Us

Complaints

If you have a complaint about how we have handled your personal information, please contact us using the details above. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner
Website: https://www.oaic.gov.au
Phone: 1300 363 992
Email: [email protected]